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Privacy Policy

1. General

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

By using this website, you consent to the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect and process the following types of personal information:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Country, province, or city

  • Any information submitted through contact forms, inquiries, or correspondence

  • Technical data such as IP address, browser type, and usage data

We only collect information that is necessary for legitimate business purposes.

3. How We Use Personal Information

Personal information is collected and used for the following purposes:

  • Responding to inquiries and contact requests

  • Providing product, technical, or commercial information

  • Improving website functionality and user experience

  • Internal record keeping and business operations

  • Compliance with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

4. Lawful Processing

All personal information is processed lawfully, fairly, and transparently, in line with POPIA principles.
We ensure that:

  • Information is collected for a specific, explicitly defined purpose

  • Processing is adequate, relevant, and not excessive

  • Information is accurate and kept up to date where reasonably possible

5. Data Sharing and Disclosure

Personal information may be shared only with:

  • Authorized employees or representatives

  • Trusted service providers who assist in operating the website or business systems

  • Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate data protection standards.

6. Data Security

We implement reasonable technical and organizational measures to safeguard personal information against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Unlawful processing

Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8. Your Rights

In accordance with POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Object to the processing of your information

  • Withdraw consent, where applicable

Requests may be submitted using the contact details below.

9. Cookies and Tracking Technologies

This website may use cookies and similar technologies to enhance user experience and analyze website performance.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

10. International Data Transfers

Where personal information is processed or stored outside South Africa, we ensure that appropriate safeguards are in place to protect the information in accordance with POPIA requirements.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page and will become effective immediately upon publication.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us via the website’s contact form or official communication channels.